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Keystone
Transit Career Ladder Partnership
For Incumbent Workers and New Hires
Background
Rapidly changing
transit technologies, related skill shortages and job vacancies
pose critical challenges to public transportation systems throughout
the State of Pennsylvania. The most effective way to resolve these
skill shortages is a collaborative approach to providing training
for incumbent workers to move up industry career ladders targeted
to areas of shortage. At the center of the Keystone Partnership
are Pennsylvania's largest mass transit union - the Transport Workers
Union (TWU) Pennsylvania's largest mass transit system, the Southeastern
Pennsylvania Transit Authority (SEPTA) - who will work together
in developing and piloting new curriculum across a range of occupations
experiencing skill shortages in this first program year. Facilitating
this partnership is the Community
Transportation Development Center (TRANSPORT CENTER), a nonprofit
organization created to support transportation industry partnerships
for workforce development and industry development. To extend this
partnership to the other mass transit systems in the State, TRANSPORT
CENTER will work with the Pennsylvania AFL-CIO, the Amalgamated
Transit Union, which together represent the transit workforce in
Pennsylvania's smaller mass transit systems. Providers of post-secondary
education, including community and technical colleges, will be brought
into the Partnership as potential training delivery and certification
organizations. As the fiscal agent, the TRANSPORT CENTER will ensure
effective partnership development and delivery of career ladder
training.
As the Partnership
program makes it possible for larger numbers of incumbent workers
to receive training needed to progress into middle and higher rungs
of industry career ladders, larger numbers of entry-level job openings
will become available for community members. As the Partnership
develops and provides that training for incumbent workers, it will
then also recruit, train and provide support for new hires starting
their transit industry careers. Both efforts address important public
goals: The incumbent worker training can avert layoffs as new technology
is introduced and strengthen the delivery of community transportation
services, and potential new hires will be recruited among dislocated
workers, youth, and those re-entering the workforce from public
assistance and from other sources. Additional community organization
partners will be brought into the Partnership to help build community
outreach for recruiting potential new hires and supporting their
entry into transit careers.
Mass Transit
is a Critical Industry for Pennsylvania's Communities
Mass transit
systems across Pennsylvania provide invaluable service to urban
and rural populations, seniors and youth, the disabled, those without
transportation services and the public at large. Total mass transit
employment in Pennsylvania is 17,000. These numbers are expected
to rise as Pennsylvanians continue to shift to rail and bus transportation
alternatives for local transportation needs. Presently mass transit
is the chosen mode of transportation in Pennsylvania at a level
second only to New York, Illinois and the Washington D.C. metro
area. Pennsylvania transit systems account for the fourth and the
thirteenth largest mass transit systems in the nation. The two largest
systems have the bulk of employees - SEPTA with 9,031 and PAT Transit
with 3,188.
The rapid integration
of new propulsion and communications technologies is transforming
the world of transit and the skill requirements of its occupations.
At the same time the booming economy of the nineties, worsening
road congestion and the promise of rider-friendly transit technologies
have generated a resurgence in transit ridership - up 21 percent
nationally in the past five years. Shortages of skilled workers
are a common feature of transit systems nationwide. As of the first
quarter of 2001 total transit ridership in Pennsylvania has grown
to an estimated level of over 416 million trips annually.
Collaborative
work among transit unions, transit management and community groups
is necessary for a successful transition to 21st century transit
systems with 21st century skills.
A partnership
linking management and transit unions can be a powerful catalyst
for creating effective, reliable, modern systems and building quality
training and career ladder systems. This partnership can be the
most effective way to assess training needs from the perspective
of front line employees in concert with operations management and
design the most efficient systems to deliver services to Pennsylvania's
communities.
The Keystone
Transit Career Ladder Partnership will build upon activities undertaken
to date in Southeastern Pennsylvania, then expand to involve transit
systems and labor organizations throughout the State in building
the career ladder program.
The Community
Transportation Development Center, with support from the US Department
of Transportation, is working in Pennsylvania and four other initial
states to develop high quality transit career ladder training programs
focused on new technologies and skill shortages. San Francisco,
California, Houston, Texas, Miami, Florida and New York City are
other areas where such programs are in development.
As part of this
broader U.S. Department of Transportation-funded transit technology/skills
planning program, TWU Local 234 in Southeastern Pennsylvania and
SEPTA have been working with the Community Transportation Development
Center to explore approaches for:
- Partnership
development for the purpose of joint projects in career ladder
training and for other programs
- Identifying
skill requirements of new transit technologies
- Assessing
the current skills of the SEPTA workforce
- Develop curriculum
and support systems for career advancement in occupational skill
sets impacted by new technologies - rail and bus vehicular maintenance,
underground power operations, and facilities/escalator/infrastructure
maintenance.
With support
from the State of Pennsylvania, this program will grow into a full
program of assessment, curriculum development, and delivery of upgrade
training and mentoring systems for incumbent workers. As those tasks
roll forward, the initial Partnership organizations will reach out
to key community organizations and their local Workforce Investment
Boards to identify candidates as potential new hires for the initial
rungs of transit career ladder programs.
There are significant
advantages and efficiencies associated with developing this kind
of program on a statewide basis. The challenges of widespread skill
shortages and rapid technological change are similar across public
transportation systems in the state, and significant economies of
scale can be achieved by developing related solutions among the
transit systems and unions across the state.
It is anticipated
that assessment, curriculum, and training delivery systems developed
in Pennsylvania's largest mass transit systems will accelerate the
development of similar activities that are urgently needed in the
smaller systems throughout the State. We expect that the underlying
system of partnership development can be transferred to the other
transit properties, especially given the leadership role of SEPTA
and the TWU, ATU, and the Pennsylvania AFL-CIO on a statewide basis.
The Partnership will develop a statewide project steering committee
for transit skill development and career ladders. We anticipate
that curriculum and trainers developed in Pennsylvania's largest
transit systems will be in a position to provide training and guidance
on training development to smaller transit properties as their programs
develop.
Within the first
six months a joint project committee will be established for SEPTA-TWU
and an initial assessment report completed. Following a startup
period of workforce survey and focus groups, skills assessment and
curriculum development, training on the new curriculum is planned
to commence in March 2002. The existing curriculum at SEPTA for
bus mechanics will be reviewed and revised early in the process,
and expanded training under this revised curriculum will begin in
January 2002.
Another step
in achieving the efficiencies of a statewide approach is the outreach
to include the smaller regional systems and their unions, including
those in Reading, Harrisburg, Johnstown, Lancaster, York, Erie,
the Allentown/Bethlehem/Lehigh Valley area, Williamsport, Wilkes-Barre,
as well as rural areas. The initial base of experience would be
shared from successful development in Southeastern Pennsylvania.
A statewide conference and planning meeting will be held to share
experience and resources among all participating systems in Pennsylvania.
Although these
activities are projected for the state of Pennsylvania, it is anticipated
that there will be many beneficial connections with other programs
currently under development in other states, namely California,
Texas, New York and Florida. As a large jurisdiction with respect
to mass transit capabilities, Pennsylvania also has an opportunity
to provide a cutting edge program model of training development
in new technologies. At the present time Pennsylvania also has the
only statewide program.
Proposal
Summary
To get to scale
in designing and delivering training for transit career ladders
throughout the State, a number of goals have to be addressed through
specific activities:
- Prioritizing
areas of skill shortage to be addressed in this program through
a data-driven assessment process. This involves developing data
and analysis on current and future skill shortages, building in
part on emerging analyses of skill requirements of new transit
technologies, and then assessing the present skills of the incumbent
workforce.
- Developing
and refining technology/skills curricula and training delivery
and certification systems to meet these areas of transit skill
shortage
- Creating
skill development and career ladder opportunities for new entrants
- especially youth, displaced workers, and workers reentering
the work force from public assistance - that are integrated with
programs for incumbent workers.
Fostering
a Statewide Transit Technology/Skills Partnership
To address these
skill shortages on a statewide basis, the Partnership will:
· Initiate
labor-management-community dialogue on these issues in Philadelphia,
Pittsburgh and other cities and towns with public transportation
systems.
· Develop a coordinated statewide approach for addressing
transit skill development needs across the regional transit systems,
developing common resources and certification standards that can
be used within each region.
Partner
Organizations
- Transport
Workers Union (TWU)
- Southeastern
Pennsylvania Transportation Authority (SEPTA)
- Community
Transportation Development Center - TRANSPORT CENTER (fiscal agent)
- Amalgamated
Transit Union (ATU)
- Pennsylvania
AFL-CIO
- Community
organizations
- Secondary
and post-secondary education and training providers
Critical
Career Occupations and Skill Sets
Several immediate
priority areas have been identified in Southeastern Pennsylvania
(and nationally) as heavily impacted by new technology and experiencing
critical skill shortages now. These include:
- Bus and
Rail Car Maintainers - Electronic maintenance diagnosis systems
and digital & microprocessor-based subsystems are becoming
pervasive in new buses and rail cars, along with cleaner bus engine
systems. New skills are needed to supplement the traditional mechanical
and electro-mechanical skills of bus maintainers and car maintainers.
Shortages are especially acute for more highly skilled vehicle
mechanics. SEPTA has recently upgraded its training and career
ladder for bus maintenance, and PAT Transit and ATU have developed
a rail maintenance training program.
- Underground
and Substation Power Maintainers - A program would be developed
between first, second and third class Maintainers to ensure progression
along the skill levels. There are vacancies in these titles. New
jobs are being created at a rapid rate, with difficulties in hiring
and retention of skilled personnel.
- Facilities
Mechanics - A program would be developed among first and second
class millwrights to ensure progression along the skill levels.
There are vacancies in these titles. New jobs are being created
at a rapid rate, and there is difficulty hiring and retaining
skilled personnel.
Among incumbent
workers, the initial focus will be on moving workers up career ladders
in technically oriented occupations - from base level to more advanced
positions for mechanics and maintainers - and from entry level positions
such as cleaners and helpers into the beginnings of technical career
ladders. A special focus will be placed on workers who are threatened
with displacement by new technologies. It is estimated that approximately
35 per cent of hourly workers in mass transit in Philadelphia are
minorities.
Where successful
training programs are found to exist already elsewhere in the state
or in other jurisdictions for specific classifications of employees,
these will be examined closely in developing Partnership curricula
and programs.
Work
Plan: Assessment, Curriculum Development, Training Delivery
Initially, through
the SEPTA and TWU and later in other transit systems, the Career
Ladder Partnership will follow a work plan to assess specific areas
of skill needs, and to develop and deliver the curriculum. The steps
in this work plan are as follows
- Develop the
partnership structure between the unions and management to develop
and conduct the career ladder activities. Partnership development
will occur first in Southeastern Pennsylvania and then proceed
to creating a statewide transit skills network, including a statewide
stakeholder conference.
- Develop
a survey and focus groups of workers in technical occupations
and managers in the operations and support functions that will
measure the baseline of experience with skill requirements and
new technologies training. This survey data will be gathered jointly
for the most efficient training design. Focus groups will be used
as a second method to deepen understanding of data gathered from
surveys.
- Develop
and implement [a] an assessment of the skill requirements for
transit occupations experiencing skill shortages and [b] an assessment
of the baseline capabilities of the current transit workforce
to use those technologies. The gap analysis linking these objective
skill requirements and existing workforce skills will be a major
driver in curriculum development. Results of the survey and assessment
will also be used to determine the best methods and mechanisms
for delivering training.
- Develop
curriculum and create career ladder support systems such as mentoring
for:
a. Incumbent workers advancing up career ladders to meet critical
areas of skill shortages, including workers needing to strengthen
their foundation skills to prepare them for career ladder advancement
training, and
b. New hires
from populations of youth, dislocated workers, workers reentering
the work force from public assistance, and other sources.
- Develop outreach
and recruitment systems for potential new hires into entry-level
transit jobs, connecting to One Stop Centers, local Workforce
Investment Boards and community and transit advocacy organizations.
- Pilot test
this curriculum, training delivery systems, and related career
support systems with representative groups of incumbent workers
in SEPTA.
- Provide the
same training delivery for new hires in Pennsylvania mass transit.
To support this
work, the Keystone Transit Career Ladder Partnership will build
ongoing dialogue linking transit workers and their unions, transportation
agencies, community groups and secondary and post-secondary education
providers. This dialogue will focus on changing transit technologies,
jobs, skill requirements and their impacts on local and regional
communities within Pennsylvania. As this work is developed in Pennsylvania
and other states, the Partnership will aim to develop common standards
for skill certification that can support greater labor market efficiency
in helping workers find new jobs and helping transit systems (and
other employers) identify skilled workers to hire.
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