Since 2001, the Keystone Transit Career Ladder Partnership has provided training to over 2,000 Pennsylvania transit maintenance workers. Documentation and analysis of this program has been an ongoing priority for the Community Transportation Center. The reports below are part of the Center's continuing series on its case study of the Keystone Partnership.

Note: These reports are in PDF format. You will need Adobe Reader to view them.

Transit Partnership Training: Metrics of Success
You can never know how well you are doing until you find ways to measure outcomes. The Center has followed through on this basic insight by developing a series of four in-depth research reports over the past four years on the work of the Keystone Transit Career Ladder Partnership. The key findings of this research are highlighted in this overview.

Measuring Up: Interim Report, February 2006:
Assessing the Costs and Benefits of Training in the Keystone Transit Career Ladder Partnership
The latest report from the Community Transportation Center demonstrates that observed benefits from labor-management partnership-based, data-driven training yields dramatic savings. Because other major factors coincided with training, not all the observed benefits can be attributed to training, but even with the cautionary note emphasized, the report reveals that observed cost savings far outweigh the cost of training.

Measuring Up, Volume 1 - Second Edition
Keystone Training Improves Skills, Maintenance Efficiency, and Reliability (February 2005)
This report uses objective data to demonstrate the positive impact of Keystone training on job performance and transit operations. Specifically, the Center's research finds that enhanced maintenance training through the Keystone Transit Career Ladder Partnership has raised the knowledge and skill levels of transit maintenance employees, led to improved effectiveness in diagnostics and repair, and yielded reduced maintenance costs and improved vehicle reliability.

Keystone: Making a Difference in Pennsylvania Transit
Keystone Case Study Interim Report on Worker and Supervisor Satisfaction Surveys (June 2004)
Published in June 2004, this report uses survey data to show that the Keystone Transit Career Ladder Partnership has generated broad support from supervisors and workers in both small and large Pennsylvania transit agencies.

Pennsylvania Transit on the High Road
The First Two Years of the Keystone Transit Career Ladder Partnership (August 2003)
This 2003 report chronicles the early development of the Keystone Transit Career Ladder Partnership from the earliest discussions in Philadelphia in the winter and spring of 2001 through the end of its second program year in June 2003 as a statewide transit partnership training program.